Privacy Policy for Gram Sootra

Last Updated: 29-11-2024

Welcome to Gram Sootra! Your privacy is critically important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, https://gramsootra.com (referred to as the “Website”). By accessing or using our Website, you agree to the terms of this Privacy Policy.

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1. Information We Collect

We collect information to provide you with a seamless shopping experience and improve our services. This includes:

a. Personal Information

• • Name

• • Email Address

• • Phone Number

• • Billing and Shipping Address

b. Payment Information

We use secure third-party payment processors (e.g., Stripe, PayPal) and do not store your credit card or payment details on our servers.

c. Non-Personal Information

• • Browser type and version

• • Operating system

• • IP address

• • Pages visited on our Website and browsing patterns

• Cookies and other tracking technologies

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2. How We Use Your Information

We use the information collected for the following purposes:

• • Order Fulfillment: To process and deliver your orders.

• • Customer Support: To assist with inquiries, returns, or issues.

• • Marketing: To send promotional offers, newsletters, and updates (with your consent).

• • Website Improvement: To analyze site usage and enhance user experience.

• Legal Compliance: To comply with applicable laws and protect against fraudulent activity.

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3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with:

• • Service Providers: Third-party vendors that help us process payments, manage shipments, or improve our Website functionality.

• • Legal Authorities: If required by law or to protect our rights.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.

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4. Cookies and Tracking Technologies

Our Website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that allow us to:

• • Remember your preferences.

• • Provide personalized recommendations.

• • Analyze site traffic and performance.

You can manage cookie settings in your browser. Note that disabling cookies may limit some Website functionalities.

 

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5. Data Security

We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These include encryption, secure hosting, and regular security audits.

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

 

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6. Your Rights

You have the right to:

• • Access, update, or delete your personal information.

• • Opt out of receiving marketing emails by clicking the “Unsubscribe” link in our emails.

• • Request information on how your data is processed.

To exercise these rights, please contact us at rohit.sharma@gramsootra.in.

 

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7. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before engaging with them.

 

8. Children’s Privacy

Our Website is not intended for individuals under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with their data, please contact us immediately.

 

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9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Updates will be posted on this page with a revised “Last Updated” date.

 

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10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us.

Thank you for trusting Gram Sootra for your silk needs.