Terms & Conditions
1. Introduction
Welcome to Gram Sootra ("Company", "we", "our", "us"). These Terms of Service ("Terms") govern your use of our website located at gramsootra.in and any related services (together, the "Service").
Your agreement with us includes these Terms and our Privacy Policy. By using the Service you acknowledge that you have read, understood and agree to be bound by them. If you do not agree, please do not use the Service — you may write to us at admin@gramsootra.com so we can try to find a solution.
2. Communications
By using our Service, you agree to receive newsletters, marketing and promotional materials and other information. You may opt out at any time by following the unsubscribe link or by emailing admin@gramsootra.com.
3. Purchases
To purchase any product or service through the Service, you may be asked to supply information including your payment details, billing address and shipping information. You represent that you have the legal right to use any payment method used and that the information supplied is true, correct and complete.
We may use third-party services to facilitate payment. We reserve the right to refuse or cancel any order for reasons including product availability, errors in description or price, or suspected fraud or unauthorized transactions.
4. Refunds
We issue refunds for eligible orders within 30 days of the original purchase. Please see our Refund & Cancellation policy for details.
5. Content
Our Service allows you to post, link, store, share and otherwise make available certain content. You are responsible for the content you post — including its legality, reliability and appropriateness — and represent that you own it or have the right to use it.
6. Prohibited Uses
You may use the Service only for lawful purposes. You agree not to use it in any way that violates any applicable law, exploits or harms minors, transmits unsolicited advertising, impersonates any person or entity, or infringes on the rights of others. You also agree not to use any robot, spider or similar device to interfere with the Service.
7. No Use By Minors
The Service is intended for individuals at least eighteen (18) years old. By using the Service, you warrant that you meet this requirement.
8. Accounts
When you create an account, you guarantee that the information provided is accurate, complete and current. You are responsible for maintaining the confidentiality of your account and password and for all activities that occur under your account.
9. Intellectual Property
The Service and its original content, features and functionality are and will remain the exclusive property of Gram Sootra and its licensors. Our trademarks may not be used without prior written consent.
10. Disclaimer of Warranty
The Service is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We do not warrant that the Service will be uninterrupted, error-free or free of harmful components.
11. Limitation of Liability
To the maximum extent permitted by law, Gram Sootra shall not be liable for any indirect, punitive, special, incidental or consequential damages arising from your use of the Service. Where liability is found, it will be limited to the amount paid for the products or services in question.
12. Termination
We may terminate or suspend your account and access to the Service immediately, without prior notice, for any breach of these Terms. You may terminate your account at any time by discontinuing use of the Service.
13. Governing Law
These Terms shall be governed and construed in accordance with the laws of India, without regard to conflict-of-law provisions.
14. Amendments
We may amend these Terms at any time by posting the amended version on this page. Your continued use of the Service following any changes constitutes acceptance of those changes.
15. Contact Us
For any questions about these Terms, please contact us at admin@gramsootra.com or +91 9817156966.